Support
Contact
Email support@korve.cloud for anything: product help, billing, refunds, privacy requests or complaints. We aim to reply within 2 business days.
If you are signed in, you can also use Report a bug in the app to send us a description and a screenshot.
Billing
Payments are handled by Dodo Payments, our Merchant of Record, so Dodo Payments is the name you will see on your statement. Refunds are covered by our Refund and Cancellation Policy. Please email from your account email so we can find your subscription.
Complaints and grievances
Email support@korve.cloud with the subject "Grievance", addressed to the Grievance Officer. We acknowledge complaints within 48 hours and aim to resolve them within one month.
Who runs Korve
Korve is a software product run by an independent developer based in India, working as a sole proprietor. Korve is a trading name, not a separate company. If you need the operator's legal name for a legal, tax or data protection reason, email us and we will give it to you.